Skyservice + Glovo
Automatic Glovo orders straight into the Skyservice POS till, one-click menu sync, automatic stop-list and status tracking — with no second Glovo Store tablet on the counter.
What is the Glovo integration with Skyservice POS?
Glovo is a global food and goods delivery platform operating in 25+ countries across Europe, Latin America and Asia, with over 100,000 restaurant partners. The Skyservice POS integration automatically pushes orders from the Glovo app straight to your till — no separate Glovo Store tablet, no manual entry of items, no risk of losing a receipt. Menu, prices and stop-list sync automatically one-way: you make every change in Skyservice and it instantly appears on the Glovo storefront.
What you need to connect
Skyservice is not a broker between your venue and Glovo — you first have to become an official Glovo partner directly. That is done via sell.glovoapp.com/ua/uk/: submit an application → a Glovo manager gets in touch → you agree on commercial terms (commission, delivery zones) → sign the contract. After that Skyservice activates the integration on your till. For every retail location Glovo issues a unique Store Address ID — you enter it in the Skyservice module settings.
How Glovo orders work in Skyservice
Once the Glovo module is enabled in Skyservice POS, orders arrive at the till with a sound and visual notification. The cashier sees the order details (items, customer comment, time) and has 3 actions: Accept, add up to 10 minutes to the prep time (if you're running late) or Reject. After acceptance a receipt is generated automatically, a kitchen ticket is printed, and revenue is recorded under the «Glovo» channel.
When the dish is ready you tap «Ready for pickup» and the Glovo courier gets a notification. Once handed over, you tap «Order Complete». In Skyservice financial reports Glovo revenue shows up as its own channel — never mixed with in-house sales.
Menu sync — Skyservice only
You manage the menu strictly from the Skyservice admin panel — not in the Glovo Manager Portal. The following is pushed to Glovo: categories, dish names, photos, prices and short descriptions (up to 250 characters). Glovo platform restrictions: no double spaces, emoji or special characters. One important limit: Glovo allows a maximum of 5 menu uploads per day — batch your changes. The venue's cover photo can only be edited via Glovo support — Skyservice does not control that.
Glovo price management — 3 options
The Glovo module in Skyservice offers three bulk-price scenarios for delivery: 1) sync current Skyservice prices one-to-one; 2) apply a percentage markup across the whole menu (e.g. +7% to offset the Glovo commission); 3) set the price manually for individual items. Important Glovo limit: the markup cannot exceed 10% of the base Skyservice price.
Automatic stop-list
Ran out of an ingredient and flagged the dish as stop-listed in Skyservice? It disappears from the Glovo menu within seconds. Guests never see the unavailable item and you're not bothered by cancelled orders due to missing stock. This solves one of the biggest pains for restaurants on aggregators: the menu not syncing manually and a customer ordering «what isn't there».
Editing and cancelling orders
An order can be edited once, and the total change must not exceed 50% of the original value. Flow: first agree the change with the customer via Glovo Manager Portal → get their confirmation → update items in the POS manually. Cancellations — only via Glovo Manager Portal with a mandatory reason: «out of product», «venue can't fulfil», «customer cancelled». Financial impact depends on the reason: PAY_NOTHING (venue's fault) or PAY_PRODUCTS (not the venue's fault — Glovo reimburses).
How much does the Glovo integration cost
After enabling the Glovo module, Skyservice gives you 15 days free to test the setup with real orders. After that the subscription is from €1.10/month per location. Glovo's own order commission (the platform's standard percentage) is charged directly by Glovo — Skyservice takes no additional percentage of your turnover.
How to connect Glovo to Skyservice POS — 4 steps
Setup takes 15–30 minutes (provided you are already a Glovo partner):
- 1. Glovo partnership — apply at sell.glovoapp.com/ua/uk/, sign the contract with the Glovo manager, get access to the Manager Portal
- 2. In Skyservice POS — «My apps» → «Glovo» → «Open app»
- 3. Enter the Store Name and Store Address ID (from the Glovo Manager Portal) — unique for each location
- 4. Upload the menu (Upload Menu button) and set delivery prices (one-to-one, with a markup up to 10%, or manually)
Promotions and campaigns
Glovo marketing promotions (discounts, promo prices, banners) are set up exclusively in the Glovo Manager Portal. Skyservice promotions do not sync to Glovo — that's a platform limitation. So for delivery promotions, manage them separately in the Manager Portal.
Why do you need the Glovo integration?
Glovo is essential for venues working delivery via an aggregator. Without the integration the cashier has to key in every order manually, update the menu separately in two systems, watch stock separately in Glovo Store, and print receipts from the Glovo tablet. That means mistakes, wasted time and extra tablets on the counter. With the Skyservice POS integration a Glovo order becomes just another flow — with a kitchen ticket, receipt, fiscalisation and analytics.
What does Glovo + Skyservice POS give you?
Skyservice POS with the Glovo integration lets you:
- Receive Glovo orders at the till automatically with a sound notification
- Sync menu, prices, photos and descriptions in one click from the Skyservice admin panel
- Update the stop-list automatically and never accept orders for out-of-stock items
- Manage prices in bulk: sync, +% markup or manually
- Print kitchen tickets straight away, same as for regular orders
- Accept, add +10 min or reject an order in one tap
- See Glovo revenue as its own channel in Skyservice financial reports
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Try for freeNeed help connecting Glovo?
We've published a step-by-step guide in our knowledge base. Still have questions? Message the Skyservice technical support chat (24/7) or call: +380 44 337 68 25 / +380 63 047 64 45 (Ukraine dial, Mon–Fri 9:00–18:00).