Skyservice + Order Status Board
This application will display the order readiness status for customers on the screen in the hall.
What is integration?
Integration is the process of combining any elements into a single whole. Integration of applications and programs in enterprises implies the unification of different computing systems and software that form a single continuous workflow.
How does the integration of Order Board and Skyservice work?
In order for the Order Board application to work correctly, it is necessary that the application and the POS terminal are in the same local network, that is, connected to the same router. Next, you will need to add the program and after installing Skyservice HallScreen. After starting Skyservice HallScreen, you will need to configure the Order Board. After specifying and saving the IP address and point of sale from which orders will be displayed, the integration of Order Board on Skyservice POS will be established.
What is the module for?
The Order Board program allows you to display the readiness status of guests' orders on any screen. In the order board, visitors see the status of orders that they are waiting to be displayed in a convenient way on a monitor installed in the hall.
What opportunities will you get?
The system adds new orders from the terminal as soon as a sale is made. The Order Dashboard allows you to manage order statuses. Order readiness can be displayed on multiple screens and POS terminals.
This app helps speed up the service process and increase customer engagement.
FAQ answers questions
What is an Order Status Board?
An Order Status Board is the industry term for an in-hall screen that shows guests the readiness status of their orders. In Skyservice this role is played by the Order Board app.
On how many screens can statuses be shown?
Readiness statuses can be displayed on several screens and POS terminals at the same time.
How does a guest know their order is ready?
On the board the order number or name changes its status — "Cooking" → "Ready" — so the guest sees it without staff involvement.
What is needed for the board to work?
The Order Board app and the POS terminal must be on the same local network (one router). Then you set the IP address and the outlet — and the integration is ready.
Can the board be paired with the kitchen screen?
Yes. Together with Kitchen Screen (KDS), the Order Status Board forms a full fulfillment cycle: the kitchen prepares the dish, marks it "Ready", and the guest instantly sees the status on the hall screen.
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If you have any questions about setting up the integration of Order Board and Skyservice POS, please contact the technical support chat or the contact center for advice.